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Terms of Service

Overview

By purchasing from Whisker Chase, you agree to the terms below.

Products

We sell pet toys and accessories. Product descriptions and images are provided in good faith to represent the item accurately; minor variations in color or packaging may occur.

Pricing

All prices are listed in CAD. We reserve the right to change prices at any time without prior notice, though this won't affect orders already placed.

Orders and payment

Orders are processed through Shopify's secure checkout. By placing an order, you confirm the payment and shipping information provided is accurate.

Shipping

See our Shipping Policy for delivery timelines and details.

Returns and refunds

See our Refund Policy for our 30-day guarantee and return process.

Product use and safety

Whisker Chase products are intended for supervised pet play. Please review any included safety guidance before use and keep small parts away from unsupervised pets or children.

Limitation of liability

Whisker Chase is not liable for indirect, incidental, or consequential damages arising from product use. Our liability is limited to the purchase price of the product.

Changes to these terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the updated terms.

Contact

Questions? Email whiskerchasesupport@gmail.com.