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Shipping Policy

Where we ship

We currently ship to Canada and the United States, with free shipping included on every order.

Processing and delivery time

Orders ship within 1-2 business days of purchase. Once shipped, delivery typically takes 6 to 10 business days, depending on your location.

Tracking

You'll receive a shipping confirmation once your order is on its way. Tracking availability can vary by order — if you have questions about your shipment's status, email us anytime at whiskerchasesupport@gmail.com and we'll look into it for you.

Delays

Most orders arrive within the window above, but occasional delays can happen with customs or carrier volume. If your order is taking longer than expected, reach out and we'll help track it down.

Order issues

If your order arrives damaged, incomplete, or you haven't received it within a reasonable window past the estimate, contact us at whiskerchasesupport@gmail.com and we'll make it right.